Accessibility

We have made every effort to make lumotv.co.uk accessible and easy to use for everyone, no matter what browser you choose to use, and whether or not you have any disabilities.

The lumotv.co.uk website layout takes into account users who are blind or visually impaired. It is fully compatible with popular screen reading software.

The LumoTV website is written using HTML. It makes use of Cascading Style Sheets for layout and visual styles and to enhance the user experience.

This website conforms to the UK government guidelines for websites. It also follows the Worldwide Web Consortium’s (W3C) Web Content Accessibility Guidelines.

Maintaining an accessible site is an ongoing process and we are continually working to offer a user friendly experience. However, if you have any problems using this web site please get in touch with us.


Web browsers

There may be times when we have been unable to provide this level of accessibility with certain legacy browsers. Below is a list of suggested browsers which are freely available to download from the relevant external sites - Please note LumoTV can take no responsibility for issues caused from installing third party applications.

 

Google Chrome

Download:
https://www.google.com/chrome/
Accessibility features:
http://www.google.com/accessibility/products/

 

Firefox

Download:
http://www.mozilla.org/en-US/firefox/fx/
Accessibility features:
http://support.mozilla.org/en-US/kb/Accessibility

 

Microsoft Edge

Download Edge:
https://www.microsoft.com/en-us/try-microsoft-edge
Accessibility features:
https://support.microsoft.com/en-gb/microsoft-edge/accessibility-features-in-microsoft-edge-4c696192-338e-9465-b2cd-bd9b698ad19a

 

Opera

Download:
http://www.opera.com/
Configuration options:
http://www.opera.com/help/tutorials/personalize/

 

Safari

Download:
http://www.apple.com/safari/
Mac OSX Accessibility features:
http://www.apple.com/uk/accessibility/osx/

 


Video delivery

We use a video platform that utilises HTML5 to deliver content. This means that you should always be able to view our programmes, on any web enabled device.

If you can't view our programmes for any reason, please do get in touch with us, providing as much possible detail regarding your internet environment – e.g. Device, Operating system, and browser, as well as details of the content you are trying to view.

We will use your email address to contact you about our programmes and news. For more information, please see our privacy policy.